32Red Live Casino Review
Multi-accolade winning 32Red casino is a casino on a mission. Based on the sunny peninsula of Gibraltar, 32Red Casino is part of the Kindred Group, which have Unibet, Maria Casino, and loads of other casinos under its wing.
A Gibraltar Gaming and UKGC Licence holder since 2002, 32Red has been recognised as one of the most outstanding casino operators during its long history. The 32Red trophy cabinet contains over 25 awards ranging from ‘Most Reputable Casino 2003’ to ‘Best Casino of the Decade’ to ‘Best Customer Service Award 2014’.
Powered by the technical wizards at Microgaming, new games are added to the 32Red collection on a monthly basis. The current face of 32Red is TV’s one and only Keith Lemon – a mascot that combines the fun of playing at 32Red and, well, not to take life too seriously.
Respected by fellow industry professionals and players alike, we were curious to find out during this 32Red review what all the fuss is about. Well, there’s no time quite like the present as they say. Let’s get down and dirty with 32Red casino.
32Red Casino Welcome Bonus
The 32Red welcome bonus is 150% up to £150 and players must opt in to take part in the bonus. You can claim the welcome bonus by following these three steps:
- Sign up with 32Red
- Login and wait for the bonus notification
- Opt in and deposit using a debit card – your bonus will be credited instantly
Your first deposit will be added using the Fair Play Bonus System which is in place to provide players with more wagering flexibility. And the best thing? There are no restrictions on when you can withdraw bonus winnings, although a bet size limit is in place until wagering is complete.
Game contribution for the welcome bonus is extensive, to say the least so make sure to check out how much your chosen game(s) contribute to your wagering requirement. The wagering requirement is set at 50x.
32Red Casino Payment Methods
Accepted payment methods at 32Red casino are as follows:
- Visa Debit
- Visa Electron
- Bank Transfer
The payments ecosphere also includes an element called ‘Play Check’. For players to activate Play Check, navigate to the top right-hand corner of your screen after opening a game of your choice. You can also head to ‘My Account’. Here, you can see every single gaming transaction made over the past 90 days. For example, you can view the hands you were dealt in blackjack and your bet sizes. This is a really neat tool for bankroll management.
32Red Live Casino
Arriving at the 32Red live casino, the visuals are already promising some red-hot live dealer casino action. Players can choose from 76 titles brought to you by 32Red live casino. You’ll find all the classics from MONOPOLY LIVE to countless black variants, game shows, and even Vinnie Jones Roulette. Don’t forget your knuckle dusters for that one.
Other popular 32Red live casino titles include:
- MONOPOLY BIG BALLER LIVE
- Crazy Coin Flip
- Football Studio Dice
- Lightning Roulette
- Eclipse Blackjack
- Power Up Roulette
- Megaball Roulette 100x
- Scarab Auto Roulette
- Vinnie Jones Blackjack
- Live Blackjack Lobby.
- Crazy Time
- Live Roulette Lobby
- 9 Pots of Gold Live
- Live Baccarat Lobby
- Dead or Alive Saloon
- Top Dice
- And much, much more
While the 32Red live casino is well-populated with some great game releases, it could be better organised. The casino is a marketplace bustling with the very best game releases in the industry.
32Red Casino Games
32Red casino games include all the classics you could hope for and more. With a slots section bursting at the seams, here are video slots with premium graphics, innovative themes, and soundtracks that will be heaven to your ears.
32Red has its finger on the slot machine pulse. Some of the newest games settling in to the casino lobby are:
- Cheeky Fruits Split
- Goat Rush
- Frank’s Farm
- Masters of Olympus
- Feeding Fury
- American Gold Fever
- Dionysus Golden Feast
A few of these titles are sure to go big time, so why not check them out before they’re like, so yesterday.
The favourite thing we discovered when researching this 32Red review is that they actually list the RTP of every single game, and most importantly, this RTP (return to player) rundown is really easy to find. This is further proof that 32Red is a casino with the player’s best interest at heart.
32Red Casino Slots
32Red casino’s slot catalogue totals 1570. This may seem like a diminutive collection when it’s common to find online casinos with 4,000+ slot titles in their armoury. But, as they say, it’s quality rather than quantity.
To find your favourite slots, they have categorised their slots into the following groups:
- New at 32Red
- The Big Guns
- Instant Win
- Megaways and 243 Ways to Win
- Top Microgaming Slots
- All Slots
There’s also a search bar if you know the name of the slot you’re eyeing up. Another aspect of the 32Red casino slots page is that at the bottom, there’s a how-to and explanation of slot terms and how to play.
Described as a ‘world-renowned support team’ 32Red customer service is available 24 hours a day, seven days a week. Sounds great, right? It would be if there were a way of contacting 32Red. The only option is by post. Welcome to 1983.
On googling an email address for 32red online casino the only valuable result that returned was an email address: email@example.com, and a phone number: 0808 180 3232. It’s comforting to know that there’s a way for vulnerable players to contact 32Red, but what if you have a general enquiry? In this situation, head down to the mightily comprehensive ‘Help Centre’ which can help out with the following topics:
- My account – Manage & verify your account
- Registration – Getting started
- Bonuses & Promotions – All about our bonus mechanics
- Casino – How to play, tournaments, free spins
- Deposits & Withdrawals – Payment methods and troubleshooting
- Safer Gambling – Gambling guidance
- Sports Betting – Betting help and sports features
- Horse Racing – Bet types, rules & other information
If there are live chat, email, or phone options they’re tucked away somewhere it’s near impossible to find on the 32Red casino website.
32Red Casino and Responsible Gambling
The approach taken by 32Red towards responsible gambling – or ‘safer gambling’ as it’s known at 32Red is incredibly thorough. The Safer Gambling page contains a wealth of information for players that are experiencing difficulties with gambling.
The 32red casino responsible gambling policies take underage play and source of wealth concerns incredibly seriously. The age verification system isn’t any different than that of other online casinos but the advertising of the filtering system for shared computers is exemplary. This is in place so, say, your 15-year-old son doesn’t accidentally land on 32Red and go nuts on jackpot slots or live baccarat.
There’s also a shout-out to Gamban, the software used to block all gambling sites across all of your devices. Further information on safer gambling includes:
- Gambling is a form of entertainment and not a means of earning money
- Don’t chase losses
- Only gamble your disposable income
- Track the time and money spent on gambling
- Use the deposit limit option to take control of the amount you wager
- The ‘Taking a break’ option is in place for when you need a bit of time out from the tables
- There’s also a link to the GamCare website for more information and support
Other responsible gambling controls include:
- Session reminders
- Deposit limits
- Online activity statement
- Account exclusion
While researching this 32Red review, we were also impressed to discover that 32Red partners with:
- The Gordon Moody Association
- Gamblers Anonymous
- The Samaritans
This is an incredibly extensive responsible gambling approach and for this, 32Red, we applaud you.
32Red Casino Pros and Cons
A thorough responsible gambling policy
32Red’s responsible gambling policy is brilliant. If a vulnerable player needs support, there’s a dedicated team to provide this. Also, partnering with every gambling support service in the industry positions them as a truly responsible online casino operator.
A promotions calendar with lots of variety
The promotions calendar is to die for. Choose from New Game Shows, My Red Rewards, Ruby Tuesday, Drops and Wins, and Red Ruby Rewards. For players that love a bit of promotional side action, 32Red delivers.
A generous welcome offer
150% is a pretty sweet deal for new sign-ups. What isn’t as great is the 50x wagering requirement attached. The reason being is that the more generous the offer, the higher the requirements needed to fulfil.
A distinct lack of customer support
A large majority of customer support channels are clogged with disgruntled players complaining about a loss or that the RNG (random number generator) is rigged, for example. While it’s understandable that they doesn’t particularly want to deal with these grievances, the lack of a live chat option or even an email channel for customer support is disappointing to say the least.
Only three language options (and one of them’s Canadian)
The three language options available are English, Japanese, and Canadian which is a very limited selection. It’s clear that 32Red mainly targets players from the UK and they seem to be doing a pretty good job of it. But what would the Japanese make of Keith Lemon?
Limited casino poker options
Casino poker isn’t at the top of most gamblers’ favourite games to play. Still, the casino poker vertical could have more options. Perhaps due to 32Red casino being running on Microgaming software, there aren’t so many poker options.
Make no mistake, 32Red is an awesome casino with an amazing live casino vertical. With more promotions than you could imagine, a water-tight responsible gambling policy, a game catalogue to make other casinos jealous, and a site design that projects both modernity and professionalism, there’s not much negative to say about 32Red casino.
Customer service is a severe disappointment. While, yes, there’s a phone number advertised, this is chiefly for those suffering from gambling issues, rather than a player wishing to raise a dispute or ask for guidance when depositing. Hopefully, this is a temporary issue and more customer service channels await players in the future.
For live casino, casino games, and sports betting, you can most definitely bet on 32Red.
32Red Casino FAQs
Is 32Red a trustworthy site?
Yes, 32Red is a 100% legitimate and trustworthy site. With a history dating back to 2000, 32Red casino has a superb heritage and experience of providing players with the best possible gaming experience there is.
How many free spins can I get at 32Red?
Free spins aren’t offered as a part of the welcome bonus mechanic. You can instead find in-game free spins from slots on 32Red casino. While these aren’t guaranteed, it’s a lot of fun trying to unlock free spin rounds.
What games does 32Red have?
The 32Red game selection has something for everyone. Whether it’s a blast on baccarat, a blackjack boom, or a live casino outing, you’re never at a loss for games to play at 32Red. Just remember to keep your fingers crossed.
Does 32Red accept cryptocurrencies?
Currently, 32Red does not accept cryptocurrencies. Because of the license issued by the UKGC (United Kingdom Gambling Commission), casinos carrying the UKGC stamp of approval aren’t eligible for accepting cryptos. Not yet anyway.